If I purchase an ESP from you, can I use it at my local Ford or Lincoln Mercury dealership?
Yes. A Ford ESP Contract is good any Ford/Lincoln/Mercury Dealership in the United States and Canada. Your VIN number will tie your vehicle to the warranty.

Is this the same product that is sold at my local Ford Dealership?
Yes. These ESP contracts are backed by Ford Motor Company and are sold in all Ford/Lincoln/Mercury Dealerships. Your ESP will be honored at all Ford and Lincoln Mercury Dealerships. We sell in volume and can therefore offer great discounts over your local Ford dealer.

When will my extended warranty begin and end?
Your warranty will begin from your vehicle's original in-service date and mileage. This is the date and mileage of your vehicle when it was first sold from the dealer as a new vehicle.

Is an ESP contract transferable if I sell my vehicle?
Yes. For a $50 transfer fee you can transfer your contract to another person (private party) to give them the added confidence of Ford ESP. Coverage is transferable from private party to private party, through the life of the contract. The fee may vary by state.

How does buying online work?
Once you submit an order to us it is reviewed by our warranty processors. It is then electronically submitted to Ford ESP Headquarters. Once approved we mail you an invoice, copy of the contract, and warranty booklet. Your VIN number will tie your vehicle to your warranty in Ford's vehicle database. That way all Ford dealers will know you have a warranty. Your credit card is not charged until we successfully mail your paperwork.

Can I cancel my Ford ESP Contract?
Yes. If you cancel within 30 days and no services have been rendered you can receive a full refund. After 30 days the refund will be pro-rated by time and mileage. If you signed up for the payment plan the documentation charge is non-refundable.